What do you think Apple needs to do? What about money? Where do you think Apple should spend a few hundred billion dollars (other than dividends and stock buybacks)? What should Apple do to MacBook Air? What about iPad? Should it have Face ID?
See? Questions are easy. Requests, or suggestions, are easy. I don’t know for sure, but I suspect Apple does not have a typical suggestion box. The last notable link on www.apple.com is the Contact Apple page. It’s not exactly the same as the Contact page on TeraTalks.
If you have a suggestion on TeraTalks or a suggestion about what you’d like me to write about, the Contact page makes it easy. Apple’s Contacting Apple page is not quite so easy– partly because Apple has more products and services so some filtering is a requirement– but, for example, there is a MacBook specific suggestion page when you can leave a name, email address, select a feedback type, and leave a comment.
Similar suggestion forms are available for other Apple products and services in the general Product Feedback page, available in just a few clicks (if you know where to look). Select your product and tell Apple what you think. The Product Feedback page is missing a generalized suggestion box, though.
For example, I want to suggest to Apple that they buy DuckDuckGo and create a non-tracking search engine that competes with Google, Bing, Yahoo!, et al. The idea of not being tracked has become more popular. Even my website, TeraTalks, does not use advertiser trackers, or analytics trackers, or even a cookie. Tracker free, folks. That’s what we want from Apple.
Here’s another example of a good suggestion. Apple should provide 15GB of free iCloud storage. Why? First, 5GB is anemic and since the price of storage has dropped in recent years Apple can afford 15GB. You can enter that suggestion on the iCloud suggestion page.
What else? This list could go on, but I have a few more that are difficult to argue with. Uh, how about, ‘iPod touch is anemic.’ My suggestion would be to make iPod touch the same, or perhaps a generation behind recent iPhone models– but without the built-in phone. Think of it as a very small iPad. Great idea, right?
Despite the lack of a generalized suggestion box, Tera style, the Product Feedback page is a good place to let Apple know what you think and why. I suggest complete sentences, properly formed and coherent paragraphs, just to make sure Apple knows they’re dealing with intelligent customers and not Samsung bots, but you get the idea.
Apple has a suggestion box. It’s highly filter by product, but a good place to start when you’re ready to share why you think Apple screwed up on something.