Not that many years ago I could add RAM to my Mac notebooks, even swap out a hard disk drive, and the battery was removable (and probably replaceable– never needed to do that).
Not that many years ago, before the proliferation of Apple Stores in the mall, there were plenty of little Mac shops, and certified Apple repair technicians who could fix whatever ailed a Mac and use Apple parts in the process. That was then and this is now. Those days are gone and repair options for almost anything with an Apple logo has centered on the Genius Bar at the nearest Apple Store (there are exception, and they are difficult to find).
iFixit has made a decent living helping people to fix various and sundry devices, including all things Apple. Watch? Difficult to repair. iPhone X? More than difficult to repair. Expensive, too. Macs? Gone are the days of user installable RAM, disk drives, and batteries. The latest, iPad 6, the one that starts at $329, gets a terrible iFixit score for repairability.
I do not want to repair anything with an Apple logo on it and I suspect– no scientific survey here– that more than most Apple customers are good with that. Yes, there are little repair shops who want to make a living helping us when something Apple goes wonky. But I don’t want to repair Watch, Mac, iPhone, or iPad. That’s what the Genius Bar is for. Apple Care takes care of the rest.
The so-called Right to Repair is a different issue and I don’t have a dog in that fight.
With consumer electronics becoming increasingly more complex with digital hardware and software features, many electronics manufacturers have instituted systems whereby the only means to repair a device or obtain repair parts would be through one of their authorized vendors or original equipment manufacturer (OEM); for example, Apple, Inc. offers its Genius Bar for service and support of its computers and phones.
I understand the sentiment. Generally speaking, I agree that customers should have the right to repair what they own, but I recognize that intellectual property rights are enmeshed in the issues here and there, too, and that may inhibit simple rights to repair what’s broken.
Most of Apple’s customers do not want to do their own repairs or upgrades. Plug and play is the status quo these days, and when it plugs but doesn’t play, whatever the Apple device is needs to go to someone who can do the deed– whether Apple or a certified repair facility in the nearest industrial district.
Choices are good and the Right to Repair just needs to have a few states get on the train and the rest will have little choice but to follow, yet I can see why Apple and other manufacturers are working overtime to prevent such legislation from making it to law.
I will support the basic tenants of Right to Repair but I don’t want to repair anything myself.