The iPad mini had a noticeable dent in the side. The customer wanted a replacement because, he said, the iPad was working fine after he dropped it. They may not be true geniuses, but that Genius politely refused to replace the iPad under warranty.
In a U.K. Daily Mail article a policeman reported his 13-year-old son to authorities for fraud. Why? The teenager rang up $5,600 worth of in-app purchases for games. The credit card company wants their money, of course, but the dad put the blame square on Apple.
Really I just want to embarrass Apple as much as possible. Morally, I just don’t understand where Apple gets off charging for a child’s game.
It’s unlikely that father will get much sympathy from police (he’s a policeman himself), from Apple, from neighbors, or anyone else with an I.Q. that exceeds 100.
Said the father:
None of us had any knowledge of what was happening as there was no indication in the game that he was being charged for any of the clicks made within it.
He innocently thought that, because it was advertised as a free game, the clicks would not cost anything.
How is it that Apple is responsible for idiocy?
Even in-app purchases for upgrades to free apps or games have the familiar Buy button and a notice. The App Store settings can be setup to require a password before a purchase is made.
Said the father:
I am a father of a studious, polite and sensible 13-year-old who has been duped after uploading free children’s games on his iPod and iPad.
Studious, polite, sensible, perhaps– and either a young con man in the making, or the father should ask for a refund on the child’s education. Something isn’t working.
These stories make the headlines from time to time. Who is to blame? Stupid children? Sneaky children who want to blame someone else for their wrongs? Parents who should pay a little more attention to what their children do, and how a device works?
Or, is Apple to blame for enticing customers with an easy way to purchase products online?